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U.S. Citizen Services

Welcome to the American Citizens Services (ACS) Unit!

This unit provides a wide range of Emergency and Non-emergency services for American Citizens in the Eastern Caribbean.

Walk-in ACS services are not available for Citizenship and Passport Services or Notarials and Authentications. Appointments for these services must be scheduled online. Once scheduled, please print out your confirmation sheet and bring it with you to the Embassy.

American Citizens may walk-in to pick up Federal Benefits Checks.

The American Citizens Services (ACS) office of U.S. Embassy Bridgetown serves U.S. citizens living in and visiting Anguilla, Antigua and Barbuda, Barbados, the British Virgin Islands, Dominica, Guadeloupe, Martinique, Montserrat, St. Barthélemy, St. Kitts and Nevis, St. Lucia, French St. Martin, and St. Vincent and the Grenadines.  Most of the services we provide are also available at our Embassy in Grenada and our Consular Agencies in Antigua and Martinique.

U.S. citizens in Dutch St. Maarten, Saba and St. Eustatius are served by the U.S. Consulate General in Curaçao.  

The ACS unit is unable to respond to visa inquiries. You may visit our Visa Section for visa related information.

How to Contact Us

Telephone: 246-227-4000 Ext: 4193
Monday - Friday from 2:00 pm to 4:00 pm


Fax: 246-431-0179


U.S. Embassy Barbados
American Citizen Services
Wildey Business Park
Wildey, St. Michael

Please note: laptop computers, cameras, cell phones and other electronic devices are not allowed in the consular waiting room. 


  • Emergency Message for U.S. Citizens: Tropical Storm Erika: At 2 pm AST on August 25, Tropical Storm Erika was located about 640 miles (1030 kilometers) east of the Leeward Islands with maximum sustained winds of 45 miles per hour (75 kilometers per hour). Please click here

    Reduced Availability of U.S. Citizen Services at U.S. Embassy Grenada Starting July 17, 2015: for more information, please click here.

    Martinique ACS Outreach Trip: The U.S. Embassy will hold an American Citizen Services outreach trip to Martinique during the Martinique Consular Agency transition period. The trip will take place August 10-12, 2015. To schedule an appointment, please click here.

    Delays in Overseas U.S. Passport Processing: We continue to experience some delays in the printing of U.S. passports that were approved at overseas passport facilities. Some applications accepted at U.S. Embassies or Consulates on or after May 26, 2015 are affected by this delay. If you applied for a U.S. passport during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at the consulate or embassy at which you originally applied. Information about how to apply for an emergency passport is available here.

Emergency Contact Information

  • Emergency Contact Information If you are an American Citizen with an emergency, please click here for detailed contact information.

For American Citizens